Shipping policy

At Rabbit Rain, we aim to ensure that your orders are delivered quickly, safely, and in perfect condition.

How does the delivery process work?

  1. Once your order is placed, it undergoes a thorough quality check.

  2. After inspection, products are securely packed and handed over to our trusted courier partners.

  3. You will receive an email/WhatsApp confirmation once your order has been dispatched.

  4. Our delivery partners will attempt delivery within 2–10 working days of order confirmation. If they are unable to reach you, they may contact you directly to arrange a suitable time.

How are items packaged?

  • All products are packaged in durable courier covers or boxes, depending on the quantity and size of items.

  • We take pride in our packaging, and to date, we’ve received minimal complaints about product damage during transit.

Where do we ship?

  • Rabbit Rain ships PAN India.

  • For urgent or bulk orders, please contact us on +91 8792730500 (WhatsApp).

  • Currently, we do not support direct international shipping via the website. For overseas orders, please reach out to us separately.

Estimated Delivery Time

  • Orders are typically processed and dispatched within 1–2 business days (excluding Sundays and public holidays).

  • Standard delivery: 2–10 working days depending on your location.

  • During high-volume events (such as sales or festive seasons), dispatches may take up to 5 days, with delivery within 7–10 days.

Shipping Charges

  • Flat shipping fee of ₹80 across India.

  • Free shipping on orders above ₹1,500.

  • Charges may vary for bulk or urgent air deliveries.

Urgent Delivery

Need your order urgently?

  • Contact us via WhatsApp (+91 8792730500).

  • Additional charges may apply for priority air shipping.

Order Tracking

  • Once your order is shipped, you will receive a tracking message from our courier partner.

  • If you do not receive a tracking update or if your package hasn’t arrived within 7 working days, please reach out to us via WhatsApp or email (support@rabbitrain.com).

At Rabbit Rain, we work hard to deliver your products quickly and safely. Thank you for trusting us with your little one’s essentials!